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Policy

Refund Policy

Last updated: July 2026

14-day guarantee

We want you to be genuinely satisfied with the Clarity Budget Planner. If it isn't the right fit for you, contact us within 14 days of your purchase date at hello@theclaritybudget.com and we'll issue a full refund to your original payment method.

How to request a refund

  1. Email hello@theclaritybudget.com with your order number (from your purchase confirmation) within 14 days of buying.
  2. Since this is a digital product delivered as your own editable copy, we ask that you delete your copy of the Google Sheet from your Google Drive before the refund is processed. A quick screenshot of your Drive trash, or a reply confirming it's been removed, is enough.
  3. Once confirmed, your refund is processed to your original payment method. It typically takes 3-10 business days to appear, depending on your bank or payment provider.

What this guarantee does not cover

This guarantee applies once per customer per purchase. Refund requests made more than 14 days after purchase, or repeat purchases and refunds by the same customer, may be declined at our discretion. This policy does not limit any statutory consumer rights you may have under the law of your state or country, which apply regardless of anything in this policy.

Why we ask you to delete your copy

Because this is a digital template you copy into your own Google Drive, we have no technical way to remove it remotely once it's been duplicated. Asking for confirmation of deletion is our way of keeping this fair for everyone, on the honor system, similar to how most digital template shops handle it.

This policy is part of our Terms

This Refund Policy should be read together with our Terms of Service, which also apply to your purchase.

Questions

If anything here isn't clear, or your situation is a little different, email us at hello@theclaritybudget.com and we'll work it out directly with you.